Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.10] I use Freeserve/Wanadoo as my ISP and I am having issues sending email. Why is that? At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP'sSMTP server as doing so speeds up the delivery of messages. Was this answer helpful? Yes No Print this Article Also Read [EML2.09] I am sending an email to an external user with a large file attachment and they can't receive it. Why is that? Several ISP's and hosting companies place restrictions on the size of individual emails that can... [EML4.25] Why are whitelisted email addresses appearing as spam? If you have setup your spam settings to change the subject of emails detected as spam to be:... [EML2.16] Why can't I connect to your mail server? I use Orange, ZOL, MWEB, AOL or BT as my ISP. [EML4.22] How to sync your Sent, Draft and Deleted items IMAP folders on your iPhone or iPad This article only applies for mailboxes setup as IMAP mailboxes on your iPhone or iPad. If you... [EML2.18] Why do I get the message 550 IP in XBL SBL PBL RBL or SCBL when sending mail If you receive any of these messages when trying to send email, it would appear that outgoing... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...