Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.19] Why does my email bounce with 550 relay not permitted? This usually happens because the nameservers on the affected domain have been changed to make the domain work with our servers, but the domain itself has not been transferred in. There is a brief period when some remote mail servers direct mail according the the new MX records, but the local mailserver is still seeing the old MX records. This causes the mail server to reject mail until the old records expire. That usually happens within 24 hours. Domains which are fully transferred by-pass the MX record lookup and so are not affected by this problem. This error could also be because you have not selected "My Outgoing Server Requires Authentication" or some variation on that depending on email client software being used in your settings. You can select it to use the same settings as the incoming mail server. If you continue to receive this error after 24 hours (allowing for nameserver updates and DNS propagation), please contact Support. Was this answer helpful? Yes No Print this Article Also Read [EML2.17] Why do I get a 550 Relay Not Permitted error message when sending mail? In order to send mail through the mail servers, the email client program must be configured to... [EML4.15] What does the MX record do? An MX record sets the mail server for a given domain name, directing all email to the correct... [EML1.01] Catch All Email Forwarding Catch All Email Forwarding allows you to forward all email from domain.com to any email address... [EML4.13] What is an autoresponder? This feature allows an email address on your account to automatically respond with a specific... [EML1.02] How do I create a new mailbox/ email account Log into your hosting control panel here: http://cpanel.pfphosts.net with the login details... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...