Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.20] Why have my mail/folders have disappeared from webmail? We offer two types of webmail (and desktop client) access - POP3 and IMAP4. When you access your mail through POP3 on a desktop client, it is most often downloaded off the server onto your computer. If you don't want this to happen, many clients have an option to leave messages on the server, or you can consider using IMAP4. If you create folders on your desktop client using POP3, these won't be updated on webmail, as they are just created locally. Additionally, you won't be able to access folders created in the POP3 mailbox Was this answer helpful? Yes No Print this Article Also Read [EML2.08] I'm getting a 451 Message temporarily deferred message when sending to Yahoo or BT - What does this mean? Yahoo have extremely strict criteria for accepting email and often defer e-mail if they think... [EML4.14] What is SMTP? SMTP stands for Simple Mail Transfer Protocol, a protocol for sending email messages between... [EML4.16] How do I setup an autoresponder (vacation) message? All your email settings can be controlled through your Control Panel. Simply log into your... [EML3.10] What is my email username and password? The details required to access a mailbox from software on your computer are as follows. The... [EML4.07] Not able to send emails from Outlook but can receive You might fail to send out emails from your outlook account but be able to receive in... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...