Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.20] Why have my mail/folders have disappeared from webmail? We offer two types of webmail (and desktop client) access - POP3 and IMAP4. When you access your mail through POP3 on a desktop client, it is most often downloaded off the server onto your computer. If you don't want this to happen, many clients have an option to leave messages on the server, or you can consider using IMAP4. If you create folders on your desktop client using POP3, these won't be updated on webmail, as they are just created locally. Additionally, you won't be able to access folders created in the POP3 mailbox Was this answer helpful? Yes No Print this Article Also Read [EML3.08] Setting up my email with Entourage 2004 on Mac OS X The following will help you set up the email account with Entourage 2004 On the Tools menu,... [EML4.25] Why are whitelisted email addresses appearing as spam? If you have setup your spam settings to change the subject of emails detected as spam to be:... [EML2.15] Unable to login to the webmail with a file permissions error? Are you getting the error:... [EML4.08] Is there a size limit for email sent to my account? No, there is no size limit for attachments or emails sent to your mailbox. However, each mailbox... [EML4.09] What is the difference between POP3 and IMAP4 mail? You may have noticed that with your desktop client, and our webmail facility, you are given... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...