Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [FTP2.07] My extra FTP account doesn't seem to work with PHP scripts. In theory, this should work without issues as all FTP users on a hosting account have the UID, however our servers may not support all CGI or PHP scripts running on extra FTP accounts due to file ownership restrictions on these files. This is done to ensure the security of the servers for the benefit of all customers so best to use the master login which is found in the welcome email or the inside your control panel Was this answer helpful? Yes No Print this Article Also Read [FTP3.02] How can I limit an FTP user to a certain directory? Additional FTP users added through your Control Panel can be restricted to a directory - by... [FTP3.05] How do I disable upload FTP upload (only) for a site? Before you do this, you should make absolutely sure that this is what you want to do. If you... [FTP4.06] How do I unlock additional FTP accounts? Unlocking the main FTP account does not unlock additional FTP accounts, additional accounts must... [FTP2.02] Why can't I upload large files with FTP? FTP uploads are limited to 200MB per file. (NOTE that this is as of 06 Dec 2010. By the time you... [FTP2.08] I've uploaded files to File manager but cannot see them, they were recently visible. What's happened? File manager has a 5mb memory limit which restricts the number of files that can be displayed if... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...